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    • Miles&Smiles
    • Claim Missing Miles
    Claim Missing Miles
    Inform us of your missing miles and make sure they will be registered to your account.

    Claim Missing Miles
    • Only Turkish Airlines and Anadolu JET flights can be claimed online.
    • You need to send your original boarding passes and the ticket copies to "Turk Hava Yollari B Kapisi Contact Center Binasi Musteri Iliskileri Mudurlugu 34149 Yesilkoy/Istanbul" in order to earn mileage credit for flights flown on our Program Partner Airlines.
    • Retro claims are only allowed for activities that have taken place within the last 12 months.