Step by step Online Check-In:

1. Step: Start Screen:

Beside the name information, passenger can get their reservation record by using either Electronic Ticket number or booking reference only. By clicking the related check box Online process can be started for only the written name even if there are more then one passenger exists on reservation record.

 

2. Step: Passenger and Flight detail Screen:

All online check-in suitable flights on the reservation data of the passenger will be listed on this screen. By choosing the flight/flights and clicking the confirm button next screen can be displayed. In case of having more than 1 passenger on the same reservation record, the ones that will be checked-in online must be selected. At least 8 passengers can be checked-in at once. All the flights which are suitable for Online check in will process through to the last point/ In addition; there is some other facility such as adding the Miles & Smiles card info / seat change for checked passenger / Printing Online Boarding Pass for checked passenger can be used from this screen as well. Also other links related Online check-in are located on this screen.

 

3. Step: Check In process and choosing seat

  • Travel class seat plan will appear on the screen according to choosen passenger and flight sequence. Passengers are able to choose their seats on the seat plan by clicking onto the desired seats. If passengers have connecting flights all seat plans to the related flights will appear in sequence and all seat requests can be finalized like this . Passengers, with pre-selected seats via reservation; can see their seat numbers next to the names, but will not be able to change that seat selection while check-in proccess. Those passenger can change the selcted seat by using seat change link at the end of process screen if requested.
  • After confirming the check-in process, there will be a screen which gives information of, suggested time of arriving to the airport as the passengers flight route, check in counter number of getting boarding card and delivering baggage. Beside of this; according to passenger request, email address and/or mobile phone numbers can be entered on then online check-in confirmation will be sent to.
  • Seat change is not possible for passengers who have already printed their boarding passes via internet.

 

4.step : Printing boarding pass

  • For printing boarding pass Adobe Acrobat reader must be downloaded.
  • The related link can be used to install Adobe Acrobat Reader at the last page of online check-in transaction.
  • Online Boarding Pass is available for the suitable (*) passengers with Electronic tickets who have completed their check-in for eligible station (**) via our web page.

(*)
If the ticket paid by a credit card via internet or our call center must and the card holder is someone other than the passenger on the purchased tickets, the credit card holder must apply to a Turkish Airlines sales office in order to declare and confirm the usage of the card. Only having done these steps online boarding pass issuance will be allowed.
On flights where special security is applied, boarding passes will not be issued until the mandatory fields in the special security info are filled out by yourself and the confirmation we get according the filled info's. Even if all mandatory fields are filled out, passengers may not be able to print online boarding passes based on regulations for safety issues on few flights.
When Turkish Airlines flight is followed by a partner flight, a through check-in will be done but online boarding passes will be issued at the counters.

(**)
Few stations within Turkish Airlines network are not suitable to print online boarding pass. Please click here to find out where online boarding pass is available.
To see airport list that mobile boarding card service is available please click here.

  • At the end of the online check-in transaction, the "PRINT" button appears for the suitable passenger to print boarding pass for each single flight.
  • Please simply click on this "PRINT" button for printing the online boarding pass.
  • Online checked-in passengers whom are suitable for getting mobile boarding pass, should fill the telephone fields which are under the "PRINT" button with phone number that mobile boarding pass wanted to be received, phone producer and phone model information.
  • "INFO" button will be seen instead of "PRINT" for unsuitable passengers for online boarding pass or mobile boarding pass.